Frequently Asked Questions
Everything you need to know about your Sidephone experience.
What kind of warranty comes with my device?
All electronics purchased from Sidephone come with a standard 12-month manufacturer warranty covering technical defects and hardware malfunctions.
How long does shipping typically take?
Orders are processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on your location.
What is your return policy for mobile accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on the destination.
Are the smartphones sold on Sidephone unlocked?
Yes, all mobile devices sold on our platform are factory unlocked and compatible with GSM and CDMA networks globally.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.